Features
This is a summary of the key features found in NEON. While not exhaustive, this list provides an idea of the powerful tools offered. The best way to experience them, however, is to sign up for a product demonstration or try them out yourself in a free 30-day trial.
CRM Features
Cloud-based
Access your NEON system from anywhere.
All-in-One
Manage all of your constituent data in one place.
10 Staff Users
Up to 10 staff users can access NEON at the same time.
Payment Processing
Use NEON and a 3rd party gateway to accept online payments.
Relationships
Link accounts with custom relationships.
Smart Householding
Easily keep track of residence and addresses.
Data Import
Load constituent data into the system with the Self-Import module.
Duplicate Checking
Keep your data clean with advanced duplicate checking.
Customizable
Add unlimited custom fields to make the system work for you.
Website Integration
Online Forms
Connect web forms to your NEON datbase.
Constituent Login
Any constituent can log in and manage their account.
Google Analytics
Track web traffic on your NEON forms.
Mobile-Ready Forms
Web forms optimized for use on mobile devices.
Donations
Online Donation Forms
Easily collect donations online and track donation history.
Donation Levels
Set up custom pre-defined giving levels.
Campaigns
Segment donations into campaigns, funds, and purposes.
Restricted Funds
Easily keep track of donations meant for specific purposes.
Batch Donations
Quickly enter donations with the batch donation entry system.
Recurring Donations
Automatically process recurring donations.
Honor/Memorial Donations
Easily attach acknowledgements to donations.
Solicitations
Easily track potential donors with moves management.
Events
Online Registration
Easily create event web pages and online registration forms.
Sessions
Create complex events with sessions.
Advanced Ticketing
Create as many ticket prices as you need.
Discounts
Give discounts to constituents based on your own criteria.
Event Directory
List your events online.
Calendar
Embed a calendar of events in your website.
Membership Management
Custom Terms
Manage as many custom membership terms as you like.
Advanced Fees
Maintain separate Join and Renew fees.
Discounts
Provide special discounts to members.
Online Directory
Manage a public or private online member directory.
Constituent Login
Allow members to manage their dues by logging in.
Member-only content
Provide member-restricted pages in the constituent login.
Reporting
Report on Anything
All account fields are reportable.
Transactions
Report on any type of financial transaction.
One-Click Reports
Use one of dozens of pre-configured reports.
Custom Reports
Build your own custom reports using any data in the system.
Saved Reports
Save any configuration of reports for later.
Dig Deep
Use sophisticated queries to look in subsets of data.
Public Reports
Easily share dynamic reports with board members.
Export Results
Export your results to CSV, Excel, or mail merge them.
Communications
Mass Email
Send mass email campaigns to your constituency.
Custom Templates
Take advantage of 2 template builders or upload your own.
Email Tracking
See records of every email sent to each constituent.
Statistics
Track the results of your email campaigns.
Automatic Email
Set up emails to automatically send after constituents interact with your organization.
Mailing List Signup
Provide a form for constituents to join your mailing list.
Mail Merge
Create print mailings from constituent data.
Merge Queue
Automatically add constituents to lists for mail merges.
MailChimp Integration
Send mailing lists to MailChimp for email campaigns.
BCC Tracking
Track email conversations from outside NEON.
Social Fundraising
Personal Donation Pages
Allow constituents to create their own fundraising campaign pages.
Custom Survey & Form Builder
Form Builder
Use a drag & drop utility to build surveys or forms.
Track Results
Store and track survey results.
QuickBooks Connection
QuickBooks Sync
Automatically sync transactions to QuickBooks
Sync Campaigns
Map your campaigns to different service items.
Sync Queue
Easily track which transactions have been sync'd.
Online Store
Constituent Tracking
All purchases are linked to the constituent's account.
Shipping Options
Use flat-rate shipping or enable calculated shipping rates.
Tax & Handling Fees
Manage the extra fees specific to your needs.
Inventory Tracking
Automatically track on-hand product inventory.
Custom Layouts
Adjust the look and feel of the store.
Digital Downloads
Sell downloadable files as a product.
Product Keywords
Create your own product keywords to improve searches.
Discounts
Put certain products on sale.
Time Sheet & Volunteer Management
Time Tracking
Track constituent & volunteer hours.
Mileage & Expenses
Allow volunteers to report mileage and expenses.
Volunteer Application
Create custom online volunteer application forms.
Document Sharing Center
Access Protection
Make documents available to the public or restrict them to constituents.
Version Tracking
Keep track of who has made changes to documents.
