How it Works

NEON CRM Solution


Content Management System (CMS)


Implementation Process
 

What is NEON?  How does it Work?  


NEON continues to evolve as a powerful, robust and intuitive CRM tool designed to give every nonprofit - regardless of size - the very best web-based technology, at a price they can afford.  It's an all-in-one system designed to help you manage all of your organization's activities, information, and people - in a single database. 

NEON integrates very easily with your website, and enables you to have one universal database containing all of your organization's online and offline information, accessible from any internet connection.  And because NEON is web-based, your system constantly evolves and updates without the extra charges you incur when you buy an installed software package or packages.

You will be able to manage and track all of the following activities with NEON:

  • Fundraising campaigns 
  • Online payments 
  • Donation pages
  • Memberships
  • Events
  • Registrations
  • Email campaigns
  • Newsletters, mailing tracking and mail merges
  • Custom data fields
  • Online forms and surveys
  • An online store
  • Automatic "thank yous" and receipting
  • Custom reply emails
  • Pledges, matching donations, grants management
  • Reporting
  • Document sharing (available as an additional module)

From any person's detail page in NEON you can see all of their personal information, their entire donation and activity history, the entire communication history, staff notes and entries, survey responses, relationships with other people, custom data, and much more.  You can even initiate donations, event registrations, and more from the same screen.  Very intuitive design makes the system very easy to learn and use.

Web Integration


NEON easily integrates with your website.  With every NEON system, we set up a series of NEON pages that look exactly like your website.  We copy your web template and style sheet so our NEON pages can be seamlessly attached to your website. 

Here is a list of over ten pages that NEON clients have available to them:

  • Online donation pages - As many separate pages as you want for any cause or campaign
  • Online event posting page - Create online event descriptions for unlimited events and enable online registration
  • Online news posting page - Create and post news to your website in real-time
  • Online email newsletter registration page - Create opt-in email newsletter groups and enable online sign-up
  • Online membership enrollment and renewal pages - Members can enroll and renew online
  • Online store - Sell products or offer downloadable resources
  • Volunteer and job posting page - Post your openings easily to your website
  • Online forum - Encourages your constituents to communicate among each other
  • Login page - Allows both your staff and supporters to log-in to NEON and you control the access level
  • Online registration page - Enables you to collect simple contact information from people through your website
  • Online forms and survey pages - Create any type of custom survey or online form to collect any type of information

You can choose which pages you want to use with your website, and decide where to link them on your site.  All of the pages use HTTPS security and this ensure that all of the information entered onto the NEON pages on your website is encrypted and safely transmitted into your NEON database.  


SaaS - "Cloud" Computing 


NEON is completely web-based software.  You don't need to have any software on your computer - just an Internet browser - to access NEON.  The system is fully compatible with both Internet Explorer and Firefox, so you can access and use NEON on both Mac and Windows computers from anywhere. 

Your staff can easily access all of NEON's functions through an easy-to-use online Staff Control Panel.  The online control panel enables you to view, change, and manage everything in NEON - all in one place.

Our data security and uptime records are among the best in the industry.  Our servers are maintained by Rackspace which offers one of the best hosting services in the world.  This enables us to offer our NEON clients 99.9% uptime and very fast page loading speed from anywhere.

When you buy a subscription to NEON you are getting frequent updates and improvements automatically - at no additional charge - and access to our first class customer support.