Communications

Connect with your constituents at all levels through many channels

Your organization has to communicate with its supporters.  With so many options available, the ability to do this can be daunting.  NEON can help by giving you ways to create massive e-communications and mailing campaigns to reach every single person you need to. 

With a robust set of tools, NEON can create unlimited communications campaigns that can be segmented to truly showcase your mission.  Your organization can create templates within NEON that match the message you want, while tracking the success of your campaigns by every email sent.

NEON CRM has a deep integration with MailChimp that makes sending professional looking e-newsletters simple.

A Closer Look

Key Features

Email Campaigns

Reach out to your constituents with an astounding amount of segmentation options.  Unlimited email templates can be created, saved, and re-used.

Custom Templates

Take advantage of two template builders or upload your own HTML emails.  Our integration with MailChimp provides 1000's of template options.

Email Tracking

See open rates, bounces, and more of every email sent to each constituent.  

Statistics

Track the results of your email campaigns, maximizing your open rates.  These statistics are viewable per campaign, and can be seen on every individual or organization in the database so you can see the full history of communications.

Automatic Email

Set up emails to automatically send after constituents interact with your organization in any way.  NEON provides automated receipts that can be customized and are automatically sent after each transaction.

Mailing List Signup

Provide easy newsletter sign up for your supporters.  Allow people to easily opt-in to your email campaigns through a form on your website.

Mail Merge

Create print mailings from constituent data, to give them that added touch.  All of the data in NEON can be pulled out in CSV or Excel format, and can easily merged into customized letters.  NEON can track who was sent which materials in the database.

Merge Queue

Automatically add constituents to lists for mail merges for transaction receipts.  This process makes it easy to manage all of your receipts and thank you letters.

Sequential Emails

A series of sequential emails can be sent out in a series based off of a trigger such as a new member or donor joining your organization.  These allow you to welcome in new people with a series of emails with customized content.

External Email Tracking

Track not only the emails sent from NEON, but also track all of the emails sent outside of NEON.  By adding a special BCC email address to all of your personal emails you can send a copy of these to NEON, and they will be conected to the accounts of the people you send to.

Social Networking

Social networking links can be added to all of the forms and email communications sent through NEON.  These help to build a community around your organization.