Associations & Membership

Managing your association and members in a changing world

Technology is making it easier than ever to bring your members together, communicate with them, and engage with with them in many ways.  In days past everything needed to be done via phone, manually entered, and/or required a lot of paperwork.  NEON has a wide variety of tools that can help you bring your membership model into the online world while maintaining your ability to manage things more traditionally.  

NEON has helped many organizations manage this transition which typically results in more memberships, less labor, and happier members.  Move over traditional membership software, here comes NEON.

Highlights

Unlimited membership levels

Your organization can utilize NEON to create as many levels as needed.  NEON handles simple individual memberships as well as more complex organizational and household memberships.  Create an unlimited number of membership types, terms, and prices- each with their own rules and benefits.

Automatic renewal

Allow your members to setup "auto-renewal" for their memberships so they will be automatically paid on a schedule.  This can enable you to eliminate the invoice and effort related to renewing many of your members.  Allow your members to set-up and manage their own recurring membership.

Member Login Portal

NEON provides a special login area for your members.  This login area has a variety of permission levels that enable you to provide access to different web pages based on membership type, custom field content, and a few other factors.  Using a simple WYSIWYG (What You See Is What You Get) editor or HTML you are able to create a robust login area with unlimited pages.  Allow your members themselves to update information, sign-up for events, renew their membership, donate, print receipts, and much more.

Events management and ticketing

Create unlimited events with a variety of ticketing structures.  NEON can handle everything from a simple event or class to a more complex conference with a variety of sessions.  NEON enables you to combine online & offline registration in one system, and you can easily track the history of who has attended your events.  Attendance for every event can be tracked on each members account in NEON.

Product and download sales

Use the NEON online/offline store to sell any products, books, webinars, or documents that your members might enjoy.  Even if you just allow people to download documents for free, NEON can help you track who is downloading what.  NEON has a built in USPS shipping calculator, PDF receipts, and email confirmations to help automate the process.

Discounts

Create an unlimited quantity of discounts including coupon codes, early bird discounts, and special member pricing.  NEON offers discounts for memberships, events, and store purchases.

Prospecting & Activities

Assign your staff members to propects/members in your NEON database to easily track who is working with each account, and every activity along the way.  NEON has a variety of reminders and tracking tools to help you know what to do and when.

Targeted communication

Easily target you member communication with customized emails, letters, and professional communications.  NEON empowers your organization with a wide array of tools to query, segment, and reach your members.  All communications can be tracked on each member record.

Here are some of the communication utilities NEON offers:

• Ability to upload your own HTML content
• Built in email editor
• Integration with MailChimp email software
• Excel, CSV, and mail merge export
• Built in letter builder
• Triggered sequential email series for new members & accounts