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NEON Empowered All-In-One PricingAt Z2 Systems, we know that your CRM needs are simple: you want a package that gives you cutting edge technology that's easy to use and doesn't break the bank. We've developed the NEON product to meet those needs. While many of our competitors offer their products only in an ala carte menu, our All-In-One NEON pricing includes our standard services and modules. We want you to have the entire tool kit available right out of the box so that each feature can work in concert to ensure your success. A quick review of our standard NEON features:
Setup and Monthly SubscriptionsOur setup and subscription pricing is simply based on the number of contacts - people and organizations - on your database:
The basic setup fee includes conversion of your data from one or two spreadsheets in CSV or Excel format. Donation and membership history import are included with our basic setup if they can be linked by name or record number. All duplicates are merged based on same name, email, and address. We offer custom conversion from other formats provided by Access, Etapestry, Donorperfect, Ebase, Convio, RaisersEdge and any others. Custom quotes are available upon request. Number of Concurrent Staff UsersFive concurrent staff members are included with NEON, but we have the capacity to allow you an unlimited number of users at an additional monthly charge per user:
Support PackagesOur customer care and support is designed to provide your organization with worry-free maintenance and prompt support of your NEON system. With your NEON subscription, you will always have access to our user manual, knowledge base, and videos. We also offer three paid programs that will ensure immediate answers to your organization's questions: 24 Hour Email Support, Live Help Support ,and Full Support customer service programs that can be added to your NEON package. Packages may be switched every 3 months.
Additional Live Help Support is available $1 per minute, and additional Phone Support is available for $2 per minute. TrainingStart off on the right foot with all of the knowledge you need to utilize NEON to it's utmost capacity. There are so many areas and capabilities that NEON has to offer that sometimes you may not know about everything you can do. Training reviews all of NEON's major capabilities and gives you the opportunity to see how NEON can be better used by your organization.
EmailsNEON has email capabilities included with the basic package. Every month you can send at least one email for free to everyone in your database. All customized auto-reply emails are free.
We do offer email discount packages for organizations that send a large number of
emails.
Optional Add On ServicesIn addition to our many included modules and capabilities we also offer just a few add on options.
ConsultingIf your organization requires consulting before or after the sale we are here for you. Our talented consultants can help you work your way through your data and setting up the best plan possible for your organization. We have lots of experience in working with organizations to come up with ideal solutions for a variety of needs, issues, and desires. Our hourly rate for consulting is $100. Custom ProgrammingOur talented programmers can create new capabilities for you in NEON as part of a custom project. We have added all sort of features and connections in NEON that are specific to certain clients. Let us know your requirements and we can come up with a quote. Our hourly rate for custom programming is $100. |

