Empowering Nonprofits Through Technology

NEON - Your Empowered All-In-One Solution

NEON has been empowered!  This means we can offer you an all-in-one solution that puts all of NEON's major modules and superior service options at your fingertips.  NEON is even more powerfully robust, intuitive, and responsive than ever before -yet it's easy to use, efficient and still a great value.

The newly empowered NEON offers you all of this and more:

NEON now includes a wider array of tools and more web integration than any of our competitors.  We frequently hear from our customers that our support team is second to none.  NEON also ensures that you will continue to receive our new basic modules and upgrades as they are implemented - free with your monthly subscription.

Learn more about our tools:

Fully web-based Constituent Relationship Management (CRM) tools

We can offer you the powerful tools of a much larger organization, which allows you the efficiency to focus on your mission.  NEON is a web-hosted solution, which has many benefits for our users.  Our Rackspace servers ensure the availability, speed, and security of your constituent data and your information is accessible from anywhere an Internet connection is available.  You also never need to worry about software updates, hardware incompatibility, or other installed software related issues.  As we work to make NEON an even better product, the enhancements are available to you seamlessly.    Your system never becomes obsolete and you only have to go through setup once.  Click here to learn more about NEON's CRM capabilities.  

State-of-the-art HTTPS and firewall security ensure the safety of your data

We at Z2 Systems take security very seriously and we have never had a data breach.  To continue that record of safety, we use state-of-the-art firewalls, HTTPS, and managed security to safeguard your data.  In addition to our own security, Rackspace hosts our servers, further allowing us to ensure that your data is safe, secure, and available.  We are also compliant with the new PCI DSS rules for accepting credit cards, and all of the credit card numbers and passwords are encrypted and completely hidden, even in the NEON system.  Click here to learn more about NEON's security.

Five concurrent staff users included - more can be added

Because the versatile NEON system facilitates so many different functions, multiple staff members in your organization may need to access the system at the same time.  Most competitive products only facilitate access by one staff member and have very high fees for adding more users.  To accommodate most organizations, the NEON system includes five staff users on the system at the same time with our basic package, and, if your needs are greater, you can add unlimited numbers of users at a small additional cost. 

Custom integration with the exact look and feel of your website

Your website presents your organization's global identity.  Z2 Systems integrates the exact look and feel of your website when we set up your NEON system.  This enables you to easily add the NEON pages to your site.  Constituents click right into NEON with only a web address change and will not even realize they have left your website.  We offer over 10 hyperlinked pages that utilize your web template and tie donations, registrations, email opt-ins, membership sign-ups and more, directly to your database in real-time.  We offer you the option of utilizing our security certificate, ensuring the safety of your data, which can save you hundreds of dollars per year, or we can customize NEON with your URL and security certificate, if preferred.

Donations and donor management from the NEON control panel

Donations keep your mission alive.  All of your donations are easily managed with NEON.  You create donation pages in NEON that encourage donors to give online, and those donations go right into your NEON system in real time.  This allows you to easily track the money that comes into your various campaigns through your website.  We also offer a staff control panel for entering credit cards, checks, cash, and other forms of payment that come through your office offline.  NEON can process all credit card payments, whether made online or offline, and can help you manage pledges, honor/memory donations, matching donations, split donations, corporate matches, and much more.  NEON offers you reports, mail merge, and communication capabilities that make it very easy to manage transactions and save time, while making your donors feel appreciated and in touch with your organization.  The ultimate goal is to work efficiently, while raising more funds than ever before.   Click here to learn more about NEON's donation capabilities.

Multiple customized donation web pages

You want to give your current and prospective constituents numerous creative opportunities to give to your cause.  You can build unlimited donation pages with NEON.  You can control the headers and footers, as well as the recommended giving levels.  Each page feeds into a separate NEON campaign and can be easily tracked.  If it's a right fit for your organization, you may also want to purchase our social fundraising module, which encourages your constituents to create their own web pages to help increase your donations, where they can set financial goals with "give"ometers and get their friends in their online communities involved.

Membership registration, web page and membership management

Members are your organization's friends and advocates.  NEON makes it simple to fully manage your membership program online.  You create all of the rules for your memberships, including names, terms, pricing, and renewal settings.  NEON then has a membership page that integrates with your website and enables members to sign up and renew online, with automatic emails to welcome and thank them.  You can manage memberships through the staff control panel, including entering and editing records, running reports, sending communications, etc.  NEON automatically handles recurring memberships and will send out custom email notification cycles to your members at sign-up, pending membership expiration, renewal, non-renewal, and more.  Click here to learn more about NEON's membership capabilities.

Event web page with event creation, registration and management capabilities

Generate excitement and funds for your cause when you use NEON to create events and invitations to post to your website or send to your constituents.  Using our WYSIWYG (What You See Is What You Get) editor you can create full descriptions with or without HTML, add pictures, rich text, hyperlinks, YouTube video, and more.  Through NEON you can create all of the settings and questions for registration.  You can offer paid or unpaid events and sessions to choose from, add custom questions, limit attendance, accept payments, enable free registration, easily send communications, and much more.   Click here to learn more about NEON's event capabilities.

Customized auto reply emails and receipting

To keep your constituents feeling appreciated and engaged, NEON will automatically send out a variety of email communications.  There are over 15 different customized emails that you can create.  Each one can be personalized and customized for its specific purpose.  You can drop in "tokens" that enable you to add the constituent's name, i.d. number, donation amount, membership type, and more to the emails depending on the purpose.  Receipts for donations, event registrations, and online store purchases can be auto-generated and sent via email with all of the necessary information.  We offer everything from standard "thank you" emails for all the available activities, to emails wishing constituents "Happy Birthday", and thanking them on the anniversary of their last donation or sponsorship. 

E-Marketing campaign creation and deployment with tracking

With email, you can inform, engage, and inspire your donors or members and spend very of your budget little doing it.  NEON gives you the capabilities to create full HTML emails without any HTML experience.  Our WYSIWYG editor enables you to easily create emails with pictures, rich text, hyperlinks, and more.  Our email communications module is connected directly to the NEON database which makes it very easy to select the exact people and organizations in your database that you want to target.  When you hit Send, your campaign information migrates onto each record sent, and you can view the results for the entire campaign or each individual reached, and track opens, bounces, click-throughs, and unsubscribes as the information comes in.  Click here to learn more about NEON's communication capabilities.

Online Forum

People love to be involved in causes, and share that involvement with others.  NEON is integrated with a PHPBB forum that enables you to create an area for constituent communications.  You create the topics and invite your constituents to join the conversation, express their views and opinions, as well as communicate with other constituents in your community.  This is a good way to learn the opinions of your community and give them a place to express themselves, as well as conspire with - and inspire - others.

Online Store

Merchandise sales can offer nonprofits an additional source of income, expanded constituent involvement, and even advertising, through the sale of goods with logos.  NEON includes a complete online store where you can offer merchandise, donation opportunities, event sign-ups, memberships, downloadable documents that require registration - anything that you care to sell.  You can start with up to 10 items in your store with the NEON basic package. You add the products, descriptions, photos or graphics, pricing, shipping settings and inventory information.  It has never been easier to manage an online store.  Since it is completely integrated with your NEON database, NEON manages many of the sales processes for you, including processing the transaction, creating a mailing receipt, sending out the e-receipt, tracking numbers and shipping information, and separating processed and unprocessed transactions.  Just be sure to package and ship the purchases! 

Constituent/Member/Donor login area with self-management

You can allow your constituents to feel like "insiders" - while saving time for your staff - by giving your constituents/donors/members the ability to sign onto their NEON record through your website.  This is a limited area that offers activities just for them.  They can view and edit their own basic contact information as well as any custom information you choose to make available.  They can view their donation history, donate, see their membership, sign up for or renew membership, sign up for events and view any events they have registered for, volunteer, access the forum or store, see past store purchases, and more.  You can control the page they land on when they log in and add any news, pictures, hyperlinks, etc. 

Letter merge capabilities with tracking for mail campaigns

You want to be able to track your outreach efforts in one place and you can create and track your mail campaigns with NEON.  NEON's query-based search makes it very easy to extract a targeted list of specific people and organizations in the database that you want to mail for each campaign.  With the push of a button, NEON updates each selected person's record with the campaign information - letting you know exactly what campaigns or letters each person has been sent.  When you create your targeted mail recipient report, NEON also gives you a full list of all the recipients in Excel or CSV format, which you can use to create your personalized letters and labels.  The export list contains all of the necessary names, salutations, addresses, and custom data, to help you create your mail campaigns.  Click here to learn more about NEON's communication capabilities.

Online dynamic news/event pages with RSS feeds

Your constituents want to know about the good work you are accomplishing with their donations and membership dollars.  With NEON, you receive an event page and a news page to post to your website.  These pages look exactly like your website and are controlled by the staff control panel on NEON.  Your organization can easily create news items and events and "publish" them directly to your website through these pages.  You create the full descriptions and rules for how they will display on your website.  The pages are also tied to RSS newsfeeds which enable your constituents, donors, and members to easily keep track of your activities.  Whenever you post a news item or event, it will automatically post to the daily RSS feed for anyone who signs up for this service through your NEON web page.  Cutting-edge communications technology to keep you in touch with your constituents - included in your NEON all-in-one package.

Online survey and form builder

Surveys allow you to learn more about your constituents and what motivates their involvement with your cause.  Create any type of form or survey to collect information with NEON.  Using our simple drag and drop editor you can easily create the perfect form or survey.  Choose from all of the NEON database fields and create the custom fields you need.  All of the data feeds directly back into your NEON database.  You can view the survey results in total or under each person/organization's record in NEON.  This is a great way to get the opinions of your community, and create custom forms for any type of data collection.  You can add pictures, hyperlinks, text, HTML, and more to your surveys and forms. There is no limit to the forms and survey you can create or the information you can learn with them.  Click here to learn more about NEON's survey and form builder.

Solicitation management

Donor development is critical to nonprofit sustenance and growth, and NEON is a handy development tool.  When you want to track the people and organizations who have the funds you need, or your staff, volunteers or teams who are trying to raise those funds, NEON makes it easy. If you are an association or membership-based organization, you may have staff soliciting for membership and NEON is a great tool for tracking their progress too.  You can create individual or organization (company, foundation, etc) accounts and custom fields to suit your development department needs.  Each record can have an assigned solicitor, who can have the account page available when contacting the donor or prospect.  Contact dates, methods, and information can be entered for easy reference.  When donations are entered they can be attributed to solicitors so you can track how much money each one has brought in.  You may also decide to add our social fundraising module to your NEON system, allowing each solicitor to have an actual donation page on your website, which tracks the money they bring in online.  This module also allows you to invite constituents to create their own fundraising "teams," set goals, and compete to raise funds for your campaigns.

Activity and grant tracking

Grants and outside development opportunities, like corporate partnerships, are often critical support for nonprofits and now tracking them is a breeze with NEON.  You can record and view all of your grant applications and status, as well as your other development activities in their own respective areas, or view them under each account record.  This enables you to record all of your meetings, phone calls, and other activities with your supporters and the organizations you work with in the NEON database.  The activities are all tracked by staff member, activity type, status, and more, making it easy to view the history and create the queries and reports you need for evaluation, accountability, and planning.

In-depth reporting and data analysis

In-depth reporting and data analysis allow you to assess the success of your efforts.  Full reporting is available with NEON.  We have a query-based reporting engine that enables you to pull from all of the standard and custom NEON database fields for your searches.  You choose from variables such as equal to, not equal to, including, not including, blank, not blank, and apply these to the selected attributes in your NEON database, making it easy to extract, view and print the exact information you seek.  NEON also offers a variety of standard reports such as name and address, email, donation, donor history, lapsed donor/member, and many others. 

Easy export capabilities to Excel, CSV and PDF files

For further analysis, reporting, and sharing, all of the NEON reports can be exported to Excel, CSV, or PDF formats.  The reports in CSV and Excel format are very robust and have all of the data you could possibly need for merging into letters or transferring data to a different program.  The PDF format offers a very professional looking report.

Daily off-site and on-site data backup

Your data is the the lifeblood of your organization and we treat it as such.  NEON uses data industry best practices to ensure that your information is safe and always available to you.  Every night we back up your data in two locations, onsite and offsite, and we even have a utility that enables us to back up the data at a third location: your office.  With these three data storage locations you can rest easy that your data is secure and will not be lost.

And More...

With NEON, you are not buying a static product that will become obsolete.  You are investing in a system that is constantly being tweaked and enhanced with the latest in technology, which is why many of our descriptions end with "and more...."  Our team of developers is always striving to add new features and capabilities to NEON - upgrades integrated into the system the day they are ready to launch - available to every client seamlessly and without additional investment.  Sign up today for a trial or demonstration and see for yourself the power of NEON.