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CRM "Constituent Relationship Management"
NEON is a powerful web-based Constituent Relationship Management system with all of the features
you need to engage, manage, and inspire your constituents, donors and members. Most
small to medium-sized nonprofits would not have the funds to build or buy such a
sophisticated, robust or intuitive system, but NEON has been developed specifically for this type
of organization. In other words, we give you all the tools the big players have and let you
keep more for achieving your missions and goals.
Highlights include:
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NEON Feature
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Description
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Fully web-based CRM
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Robust and full of state-of-the-art features, yet intuitive and easy
to use. Access from any Internet connection with any type of computer - Mac, PC, Linux.
Systems upgrades are immediate and FREE.
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Website integration
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We copy your website template exactly, so all of your NEON pages
integrate seamlessly. Data entered by your staff, as well as data entered from your website
is viewable in your NEON database in real-time.
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Staff login
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We include 5 staff logins, for concurrent NEON access, with our
basic package, but can accommodate as many as you need (unlimited) at a small additional cost.
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Constituent login
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Constituents view their own history, update their own basic personal
information, manage their donations, sign up for events, volunteer, and more, via a secure
login.
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All-in-one view
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See ALL of your supporters' activity history and staff
notes in one place, including: contact information, relationships, email and mailing
campaigns received, activities, events, memberships, surveys, custom data, and much
more
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Search capabilities
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Our query-based search allows you to easily extract people and
organizations from the database by any criteria you select
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Unlimited custom fields
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We can import your custom data into the NEON system. You can
create custom fields to manage and track any type of information. Custom fields can be created
for web pages and/or the back-end database
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Email and mail merge capability
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Send out and track all of your email and mail
communications. Create fully-personalized HTML emails. Campaign information migrates to
each sent record automatically. See the statistics of your email campaigns, and see who received
letters from your mail campaigns.
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Automatic backups
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Your data is safely backed-up in two separate locations
nightly, and can even be saved to your location, too.
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Advanced security
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Full HTTPS & firewall security. All of our credit
card numbers, passwords, and other important data are fully encrypted and never visible. We
surpass the new PCI DSS requirements.
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Many more features
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Duplicate catcher, sticky notes, data imports, excel/csv/pdf
exports, and more. With our ASP design, the feature list grows by the month at no extra
expense to you.
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