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Membership Management
NEON makes membership management simple. All of your specific membership terms,
rules, renewals, and payments are integrated into your membership page of your website for
ease of registration. Automatic "thank yous," receipting, and reminders give members
what they need before you even know they need it. Using NEON's tools makes it easy to grow
your membership and save a lot of staff time in the process. Our membership directory,
members sign up page, supporter log-in area, as well as integrated discounts and
communications makes NEON a very powerful tool for membership.
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NEON Feature
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Description
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Accept membership payments
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NEON enables you to manage all of your membership payments that come
in, either online or offline. Online transactions process via credit card directly
through NEON, and membership information is in your database in real-time. Staff may enter
checks, credit cards, cash offline.
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Online membership page
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NEON gives you a membership page that you can easily attach to your
website for online membership payments. The page has the exact same look and feel as your
site, and is easily connected through hyperlinking. You can set up your application with any
membership levels and ask any questions pertinent to serving your constituents, and your
mission.
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Email notifications and
reminders
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All of your membership email notifications and reminders are fully
handled by NEON. NEON automatically sends a "thank you" email, as well as emails notifying
them of upcoming membership expiration, automatic renewal, credit card problem on a
recurring membership, and more.
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Create membership types and prices
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Create unlimited membership types in NEON. Set and adjust
all of the pricing yourself and set up the membership levels that are most appropriate for
your organization.
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Renewals and auto renewals
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Your members can sign up for automatic renewal of their
memberships, and NEON will automatically handle the credit card processing and
communications with the members. You can even offer different pricing structures for length
of membership and renewals if you choose.
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Member log-in area
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Through NEON's constituent login capabilities you can allow
members to access a secure login area. This area has a customizable landing page, and enables
them to see their personal record, view and update their memberships, register for
events, donate, and much more.
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Manage membership rules
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You create the rules for your organization's membership in
NEON, including whether all memberships begin and end on the same date every year, or on the
transaction date.
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Secure membership directory
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NEON offers you a directory that can be made visible just
to members or to the public. This directory is customizable and allows you to
choose which NEON fields, including custom ones, are visible in the directory.
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Member communications
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NEON makes it very easy to communicate directly with your
members by mail, email, or phone. You can easily extract and build email and
mailing groups by member types and interests.
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Membership discounts
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Offer discounts on membership at certain times and dates, as
well as offer discounts to your existing members only. You can create member discounts
for the NEON store and events using coupon & tracking codes too. These
programs help you to add value to your different membership types.
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