Security

Data Security


Credit Card Security PCI/DSS
 

Your Data Security


The security of your data is of utmost importance to Z2 Systems. 

Your data is your data, and we guarantee to never use your data for any purpose not serving you. 

At Z2 Systems we use a variety of methods to keep your data safe including: 

  • Firewalls
  • HTTPS security
  • Data encryption

We maintain our servers with Rackspace, which is one of the best providers of Internet hosting in the world.  They have enabled us to offer 99.9% uptime and an unblemished record of security.   

Rackspace uses a multi-edged approach to keep your NEON server safe:

Physical Security


• Data center access is limited to data center technicians

• Biometric scanning controls data center access

• Security camera monitoring at all data center locations

• 24/7 onsite staff provides additional protection against unauthorized entry

• Unmarked facilities to help maintain low profile

• Physical security is audited by an independent firm

System Security


• System installation using hardened, patched OS

• System patching configured to provide ongoing protection from exploits

• Dedicated firewall and VPN services to help block unauthorized system access

• Data protection with managed backup solutions

• Optional, dedicated intrusion detection devices to provide an additional layer of protection against unauthorized system access

• Distributed Denial of Service (DDoS) mitigation services

• Risk assessment and security consultation by professional services teams

Operational Security – Infrastructure


• ISO17799-based policies and procedures, regularly reviewed as part of our SAS70 Type II audit process

• All employees trained on documented information security and privacy procedures

• Access to confidential information restricted to authorized personnel only, according to documented processes

• Systems access logged and tracked for auditing purposes

• Secure document destruction policies for all sensitive information

• Fully documented change management procedures

• Independently audited disaster recovery and business continuity plans in place   

Operational Security – Customer's Application Environment


• Best practices used in the random generation of initial passwords

• All passwords encrypted during transmission and while in storage

• Secure media handling and destruction procedures for all customer data

• System log available

Daily Data Back-up

• Your data is backed-up daily in three locations:  on the Z2 Systems site, onsite at Rackpace and offsite at Rackspace

• You have the option to perform back-up at your own location on your own schedule