What's the best CRM software for my organization?

Wednesday, September 24, 2014, 9:00 - 11:00 a.m.

Registration is closed.  Thank you for your interest.

Hosted by North Park University, Chicago, IL

Free Workshop; RSVP Required

(no more than 2 individuals per organization, please)

About this Session: With so many options in the marketplace, how does an organization determine which CRM (Customer Relationship Management) software will serve them most effectively and efficiently? Should the number of constituent records, annual fundraising events and reporting features be a consideration? Should donor and client data be managed using the same software? How can we anticipate our organization’s software needs for the future? This workshop will address these and other questions and provide tools for evaluating CRM software choices.

Who Should Participate: Anyone who is considering purchasing or changing their CRM software

About the Presenter: John Suffern is Vice President, Non-Profit Services and Solutions, at Lumity.  With 24 years of experience in information data management, workforce development, business development, customer relations and project management, John now leads the Non-Profit Services division at Lumity which includes Technology, Finance, Training, and NPO.net.

Since joining Lumity, John has worked with numerous Chicago area non-profits to help achieve their mission through more effective technology solutions within non-profit budgets. This includes Client Relation Management systems, Cloud Migration, Telephony, and outsourcing IT Managed Services. Under John’s guidance, Lumity holds quarterly Technology Seminars on innovative solutions for the non-profit industry and has partnered with Microsoft and Google to host these events.

His achievements include developing a web-based job matching system for the City of Chicago, successfully matching 1,000 Chicago residents to jobs at Ford Motor Company's manufacturing campus. He implemented the QuietAgent Workforce Solution technology at Career Advancement Network’s job training programs in Chicago and has 12 years of experience working with the government in outsourcing adult and youth workforce development programs.